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Employability

Develop in-depth customer service skills across a range of sectors.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Build foundational leadership and team management skills.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Understand safe and effective warehouse and stock procedures.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Learn about climate change, sustainability, and your role in the environment.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Understand how to protect personal data and comply with data laws.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Support mental wellbeing and promote healthy workplaces.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Gain insight into the retail environment and customer interaction.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Employability

Understand safeguarding principles and the Prevent duty.

Mode of attendance: In-person

Number of weeks: 2

Venue: PHX Training (Workington)

Free Course

Digital Skills

This course is designed for those absolute beginners who want an introduction to using digital devices. Learn to understand the terminology, what are input and output devices, how to create folders and store documents. Be able to create, edit, save and print simple documents using Word and Excel. Be able to navigate your way safely around the internet and how to send an email.

Mode of attendance: In-person

Start date: Monday, 15 September 2025

Number of weeks: 6

Time: 13:00 - 16:00

Venue: Penrith Library

Free Course

Digital Skills

The qualification provides learners with the essential digital skills which are needed in a wide range of situations in life and at work. For example, successful learners will be able to make appointments, order goods and services, organise payments using online platforms, conduct video calls, create, edit and save a range of documents, and troubleshoot basic problems on their device.

Mode of attendance: In-person

Start date: Wednesday, 1 October 2025

Number of weeks: 16

Time: 09:45 - 12:45

Venue: Penrith Library

Free Course