Certificate in Principles of Customer Service Level 2 (PHX25S020)
Employability
We're not taking online enrolments for this offering at the moment, contact your local centre using the details below for more information
Mode of attendance: In-person
Number of weeks: 2
Tutor: Leigh Beach
Venue: PHX Training (Workington)
Venue address: The Hive, 14 Oxford Street, Workington, Cumbria. CA14 2AH
Free Course
About the course:
Develops core customer service skills including handling complaints and delivering satisfaction.How will the course be delivered?
Flexible delivery online or face-to-face.
What do I need to bring?
All materials will be provided when attending the sessions
What are the entry requirements?
No formal entry requirements; open to all.
What can I do next?
Progress into customer service roles or further vocational training.
How well am I doing?
Completion of units and tutor-marked work.
Enquiries
Centre: PHX Training
Contact number: 01228 810960 | 01900 233109 | 01229 808095
Email address: carlisle@phxtraining.co.uk | workington@phxtraining.co.uk | barrow@phxtraining.co.uk