Certificate in Principles of Customer Service Level 2 (PHX26S033)
Curriculum area: Employability
- Number of weeks: 2
- Delivery type: In-person
- Venue: PHX Training (Workington), The Hive, 14 Oxford Street, Workington, Cumbria. CA14 2AH
- Tutor: Leigh Beach
- Free Course
We're not taking online enrolments for this offering at the moment, contact your local centre using the details below for more information
About the course
Develops core customer service skills including handling complaints and delivering satisfaction.
How the course will be delivered
Flexible delivery online or face-to-face.
What you'll need to bring
All materials will be provided when attending the sessions
Entry requirements
No formal entry requirements; open to all.
Additional transferable skills:
Customer Interaction, Complaint Handling, Communication
Contact us
Centre: PHX Training
Contact number: 01228 810960 | 01900 233109 | 01229 808095
Email address: carlisle@phxtraining.co.uk, workington@phxtraining.co.uk, barrow@phxtraining.co.uk