Certificate in Principles of Customer Service Level 1 (PHX24S042)

Employability

We're not taking online enrolments for this offering at the moment, contact your local centre using the details below for more information

Mode of attendance: Blended

Number of weeks: 2

Tutor: Katie Oliver

Venue: PHX Training (Carlisle)
Venue address: 3-5 Victoria Place, Carlisle, Cumbria. CA1 1ES

Free Course

About the course:

This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.

How will the course be delivered?

The course is classroom based learning or part remote.

What do I need to bring?

ID Documents, proof of benefits and RTW

What are the entry requirements?

Age 19+ and in receipt of benefits or low income.

What can I do next?

Move in to the catering sector.

How well am I doing?

Individual progress will be monitored and reviewed as part of an individual learning plan

Enquiries

Centre: PHX Training
Contact number: 01228 810960 | 01900 233109 | 01229 808095
Email address: carlisle@phxtraining.co.uk | workington@phxtraining.co.uk | barrow@phxtraining.co.uk