Certificate in Principles of Business Administration Level 2 (SKI26S007)

Curriculum area: Employability

  • Number of weeks: 13
  • Delivery type: Online
  • Venue: Online Delivery
  • Free Course

We're not taking online enrolments for this offering at the moment, contact your local centre using the details below for more information

About the course

Principles of providing administrative services Section 1: Understand the organisation and administration of meetings Section 2: Understand the organisation of travel and accommodation Section 3: Understand how to manage diary systems Section 4: Understand how to use office equipment Section 5: Understand the use of mail services in a business context Section 6: Understand customer service in a business environment. Principles of business document production and information management Section 1: Understand how to prepare business documents Section 2: Understand the distribution of business documents Section 3: Understand how information is managed in business organisations Understand employer organisations Section 1: Understand organisational structures Section 2: Understand the organisational environment. Principles of communication in a business environment Section 1: Understand the requirements of written and verbal business communication. Principles of developing working relationships with colleagues Section 1: Understand the principles of effective team working Section 2: Understand how to buddy a colleague. Exploring social media Section 1: Understand the opportunities and threats associated with using social media Section 2: Understand the application of social media Understand the safe use of online and social media platforms Section 1: Understand the safe use of online and social media platforms Section 2: Know how to select and use appropriate security methods to safeguard systems and data Section 3: Understand the threats to personal safety when using the internet Section 4: Know how to protect online devices against fraud and security attacks Section 5: Understand the implications of entering personal information onto social media networking sites Section 6: Understand legal measures that address the protection of data.

How the course will be delivered

Online distance learning through the EQUAL platform, online learning resources with feedback from an assessor

What you'll need to bring

Laptop/PC

Entry requirements

19+, no formal entry requirements

Additional transferable skills:

Organisation, time management, communication, digital literacy, customer service, teamwork, attention to detail, planning

Contact us

Centre: The Skills Network
Email address: sales@theskillsnetwork.com

Enquiries