Certificate in Principles of Business Administration Level 2 (SKI26S007)
Curriculum area: Employability
- Number of weeks: 13
- Delivery type: Online
- Venue: Online Delivery
- Free Course
We're not taking online enrolments for this offering at the moment, contact your local centre using the details below for more information
About the course
Principles of providing administrative services
Section 1: Understand the organisation and administration of meetings
Section 2: Understand the organisation of travel and accommodation
Section 3: Understand how to manage diary systems
Section 4: Understand how to use office equipment
Section 5: Understand the use of mail services in a business context
Section 6: Understand customer service in a business environment.
Principles of business document production and information management
Section 1: Understand how to prepare business documents
Section 2: Understand the distribution of business documents
Section 3: Understand how information is managed in business organisations
Understand employer organisations
Section 1: Understand organisational structures
Section 2: Understand the organisational environment.
Principles of communication in a business environment
Section 1: Understand the requirements of written and verbal business communication.
Principles of developing working relationships with colleagues
Section 1: Understand the principles of effective team working
Section 2: Understand how to buddy a colleague.
Exploring social media
Section 1: Understand the opportunities and threats associated with using social media
Section 2: Understand the application of social media
Understand the safe use of online and social media platforms
Section 1: Understand the safe use of online and social media platforms
Section 2: Know how to select and use appropriate security methods to safeguard systems and data
Section 3: Understand the threats to personal safety when using the internet
Section 4: Know how to protect online devices against fraud and security attacks
Section 5: Understand the implications of entering personal information onto social media networking sites
Section 6: Understand legal measures that address the protection of data.
How the course will be delivered
Online distance learning through the EQUAL platform, online learning resources with feedback from an assessor
What you'll need to bring
Laptop/PC
Entry requirements
19+, no formal entry requirements
Additional transferable skills:
Organisation, time management, communication, digital literacy, customer service, teamwork, attention to detail, planning
Contact us
Centre: The Skills Network
Email address: sales@theskillsnetwork.com