Certificate in Principles of Business Administration Level 2 (SKI24S022)

Employability

We're not taking online enrolments for this offering at the moment, contact your local centre using the details below for more information

Mode of attendance: Flexible

Number of weeks: 11

Venue: Online Delivery

Free Course

About the course:

Principles of providing administrative services

Section 1: Understand the organisation and administration of meetings

Section 2: Understand the organisation of travel and accommodation

Section 3: Understand how to manage diary systems

Section 4: Understand how to use office equipment

Section 5: Understand the use of mail services in a business context

Section 6: Understand customer service in a business environment.

Principles of business document production and information management

Section 1: Understand how to prepare business documents

Section 2: Understand the distribution of business documents

Section 3: Understand how information is managed in business organisations

Understand employer organisations

Section 1: Understand organisational structures

Section 2: Understand the organisational environment.

Principles of communication in a business environment

Section 1: Understand the requirements of written and verbal business communication.

Principles of developing working relationships with colleagues

Section 1: Understand the principles of effective team working

Section 2: Understand how to buddy a colleague.

Exploring social media

Section 1: Understand the opportunities and threats associated with using social media

Section 2: Understand the application of social media

Understand the safe use of online and social media platforms

Section 1: Understand the safe use of online and social media platforms

Section 2: Know how to select and use appropriate security methods to safeguard systems and data

Section 3: Understand the threats to personal safety when using the internet

Section 4: Know how to protect online devices against fraud and security attacks

Section 5: Understand the implications of entering personal information onto social media networking sites

Section 6: Understand legal measures that address the protection of data.

How will the course be delivered?

Online distance learning through the EQUAL platform, online learning resources with feedback from an assessor

What do I need to bring?

Laptop/PC

What are the entry requirements?

19+, no formal entry requirements

What can I do next?

Successful learners can progress to other qualifications such as:
• TQUK level 2 Diploma in Business Administration
• TQUK Level 3 Diploma in Business Administration
• TQUK level 4 diploma in Business Administration
• TQUK Level 4 NVQ Diploma in Business Administration or an apprenticeship in
Business Administration.

How well am I doing?

Feedback after every learner submission from an assessor, focusing on strengths, areas for development and next steps. Grading is pass or refer with no fails.

Enquiries

Centre: The Skills Network
Email address: sales@theskillsnetwork.com